Ulaanbaatar · in person and online

Find your balance together

Qualified psychologists counsel individuals, couples, families, children, teenagers and organisations using international methods. In person or online.

Book a session Services and prices

Send a request in 1 minute · we call you to agree the time

  • 3 languagesMongolian, English, Russian
  • In person, onlinewhichever suits you
  • Every day10:00–19:00
Confidential sessionsGuided by professional ethics
Next available timeLoading times

Does this sound familiar?

At times like these, talking helps.

Many people go through these. Asking for help is not a weakness. It is a way of taking care of yourself.

A calm, sunlit waiting room with a sofa and green plants
A cup of hot tea on a linen cloth with a eucalyptus sprig

About us

Professional ethics, international methods.

Mind Balance Psychological Services puts professional ethics first. We use international methods to support people’s mental health effectively.

Our young, qualified psychologists counsel in Mongolian, English and Russian. We focus on family and couple relationships, child and teenager behaviour, and psychology training for organisations.

Green organisationTo care for our planet, we are working to meet the Green Organisation standard.
  • Three languagesCounselling and training in Mongolian, English and Russian.
  • Family-centredChild protection services that work with the whole family.
  • Ethics and confidentialityWhat you share in a session stays private without your consent.

Book a session

How it works

  1. 1

    Send a request

    Choose a service and how to meet, then leave two times that suit you.

  2. 2

    We call you

    We phone you during working hours and confirm one of the times.

  3. 3

    You meet

    Meet your psychologist at our centre or by video call. You decide what to talk about.

  4. 4

    Decide the next step

    You and your psychologist decide together whether and how often to meet again.

Services and prices

Choose the service that fits you.

Couples, family, child and adolescent counselling come as packages of several sessions. Prices are shown per session. For services without a listed price, please contact us. Prices are in Mongolian tögrög (₮).

A laptop, headphones and a hot drink on a desk by the window

Online counselling

From home, in your own quiet corner

No need to travel. Meet your psychologist by video call from somewhere comfortable. We send you the link before the session.

Psychologists

A team that listens.

Young, qualified psychologists counsel in Mongolian, English and Russian. We match you with the psychologist who fits your request.

Book a session

Choose two times that suit you.

About 1 minute. Sending a request is free; we call you to agree the time.

    FAQ

    Reaching out for the first time raises questions.

    If you need urgent help, call 103.
    What happens on my first visit?

    You don’t need to prepare anything. After you send a request, we call you to confirm the time. Arrive on time and wait in the waiting room. You decide what to talk about and where to start.

    How long is a session?

    Child and adolescent sessions last 40–60 minutes; couples and family sessions 60–90 minutes. Training and seminars last 1.5 hours.

    Why are sessions offered as packages?

    Change usually takes several sessions, so couples and family counselling is offered as 3 sessions. That is 200,000₮ per session, 600,000₮ for the package. Child and adolescent counselling adds 1 parent session to the 3 sessions: 150,000₮ per session, 600,000₮ in total.

    How do I change or cancel?

    Cancel or reschedule free of charge up to 24 hours before your session. Arriving more than 30 minutes late counts as a held session.

    Which languages can I have sessions in?

    Mongolian, English and Russian. For a language other than Mongolian, mention it under «Reason for contacting us» when you send your request.

    Can I meet online?

    Yes. Choose «Online» when you book. The session takes place by video call and we send you the link beforehand.

    Is my information kept private?

    Yes. Only our administrator sees your request, and only your assigned psychologist sees your confirmed appointment. You can leave «Reason for contacting us» empty. Read more in our privacy policy.

    Do you work with organisations?

    Yes. We run psychology training and seminars for staff (1.5 hours, 250,000₮) and offer other services. Choose «Services for organisations» or «Training and seminars» and send a request.

    Contact

    Get in touch.

    AddressSukhbaatar District, 8th Khoroo, Ulaanbaatar
    Opening hours
    • Every day10:00–19:00

    Privacy

    Your information is protected.

    We ask only for what we need to arrange your appointment and show it only to the people responsible.

    Read the privacy policy
    • Only what we needName, phone, email, age. You can leave the reason for contacting us empty.
    • With your consentBefore you send a request, we ask for your consent to use your details.
    • Seen only by those responsibleOur administrator sees your request; only your assigned psychologist sees your appointment.